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Business services Spotlight story

Retail Consulting Team

Recovers the money Walmart deducts from its suppliers, risk-free, plus bookkeeping and part-time CFO help.

Category
Walmart deduction recovery
Based in
Highland, UT
Met in person
Apr 2026
Founder and president Rob Crawley An entrepreneur and former CFO who has started or owned at least 20 businesses since 2000.
The spotlight story Written by us

The story behind Retail Consulting Team

01

Getting back what Walmart deducts

Walmart can charge its suppliers around 150 types of deductions, for things like a shipment it says arrived short, broken product, or shrink. Retail Consulting Team proves what was actually delivered and recovers the money.

The work is contingency only, a flat 25% of what the team recovers, so suppliers take no risk.

02

Experience from the other side

The team includes former Walmart deduction employees with more than 20 years on Walmart's side, who know the common internal mistakes. About five people work in Utah, three or four at an office in Bentonville, Arkansas, and three or four in other states.

Most new clients come by word of mouth from non-competing Walmart-related businesses. Others find the team through search, where it is the first organic result for "Walmart deduction recovery."

03

Rob's path

Rob Crawley has always been an entrepreneur, and chose accounting as a path to owning businesses. Since the first one in 2000, Rob has started or owned at least 20, and has worked as a CFO and a controller.

Rob started out doing everything at Retail Consulting Team, including the audits. Today Rob leads the sales team and works with clients, backed by in-house software that turned three to four hours of repetitive work into about five minutes.

04

Advice for new owners

Rob's first mistake was going full time on a startup. The advice now: start a business on the side, and keep your job until the business can pay you.

Born in Louisiana, Rob moved to American Fork at five and has spent most of the years since in Highland, and was homeschooled until ninth grade, which was uncommon then.

What they offer 3 services

How Retail Consulting Team can help

  • 01

    Walmart deduction recovery

    Proof of what was delivered, and the money back. Contingency only: a flat 25% of what's recovered.

  • 02

    Bookkeeping

    Monthly reconciliations and tax-ready books, billed hourly.

  • 03

    Part-time CFO

    High-level financial oversight for small companies that can't afford a full-time CFO, for a monthly fee.

Verification 1 of 3 done

Where verification stands

Every legend goes through the same 3 checks. We mark a step done only once it's finished, so this list shows exactly how far Retail Consulting Team has come.

  1. 01 · Done

    Spotlight interview

    We sit down with you and hear the real story behind your business.

  2. 02 · Not yet

    Customer reference check

    We talk to a few of your customers, so new ones can trust you.

  3. 03 · Not yet

    Website and online presence audit

    A free look at how you show up online, and how to improve it.

Get in touch Free

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